How to Stay Safe on Lulu.ke
Your safety is our top priority at Lulu.ke! Here are some key tips to help you buy and sell securely on our platform.
1. Meet in Safe, Public Places
- Always meet in well-lit, busy public locations for any exchanges.
- If possible, bring a friend or let someone know where you’ll be and who you’re meeting.
2. Verify Items Before Paying
- Inspect items carefully before handing over any money.
- Avoid making payments for products you haven’t seen in person.
3. Use Secure Payment Methods
- Cash is often safest for in-person exchanges. Be cautious with online payments or transfers.
- Avoid paying deposits or full amounts before meeting the seller and confirming the item.
4. Guard Your Personal Information
- Only share necessary details. Avoid providing sensitive information, like your home address or financial details, unless it’s essential.
5. Be Wary of Suspicious Offers
- Beware of deals that seem too good to be true. They often are.
- Report any suspicious activity or fraudulent offers to Lulu.ke through our contact page.
6. Communicate Through Lulu.ke
- Use Lulu.ke’s chat feature for all initial communications. Avoid moving conversations to other messaging apps until you feel comfortable with the other party.
7. Trust Your Instincts
- If something feels off, it’s okay to walk away from the deal.
For any questions or to report a concern, please reach out to our support team at info@lulu.ke. Stay safe, and happy buying and selling on Lulu.ke!